Solutions · Sales and order desk
AI assistant for sales and order desk
Your sales and order desk teams answer customers’ technical questions without waiting for engineering, with the right selling point backed by the right sheet.
When a technical question holds up a sale
Does this product hold up at 55 °C? Is it UL certified? Which model for this power rating? For a salesperson or an order desk assistant, every technical question from a customer is a round trip with engineering. Meanwhile the quote waits, and the customer compares with competitors.
Everyone ends up with their own version of the truth: a personal spreadsheet, an old sheet, a memory. Quoting errors follow.
What Lumina changes
Lumina answers technical questions from your product sheets, catalogues and compatibility tables, in a register suited to sales: the exact technical answer, phrased as a selling point for the customer, with the document it comes from to back it up.
Guided selection helps choose the right product: when a detail is missing to decide, the assistant asks before recommending.
Does the CT-40 contactor hold up in a 55 °C enclosure?
Yes: the CT-40 is rated for ambient temperatures up to 60 °C without derating. That is a selling point against models limited to 50 °C.
Illustrative example
The benefits for your sales teams
- Technical answers without waiting for engineering
- The right selling point, backed by the right sheet
- Faster, more accurate quotes
- Equivalents and compatibilities found in your tables
Your products against the competition
With the Competitive comparison module, the assistant compares your products’ specifications with your competitors’, to prepare your meetings and make the case for your products to the customer.
See Lumina answer from your own documents.
A 30-minute demo on 5 to 10 of your PDFs, prepared in advance.
How the demo works
You request a demo
The form takes a minute.You upload 5 to 10 PDFs
Through a secure link we send you.30 minutes on your documents
We prepare them beforehand and show you the result.